How We Handle Your Information
ezcashbd processes your mobile number, payment details and device identifiers to verify deposits from bKash, Nagad and Rocket, maintain session security, and comply with financial record-keeping obligations where our service is permitted. We store transaction history to resolve disputes and prevent duplicate withdrawals; game-session logs help
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us track technical issues and RTP audits from our providers. Your password is hashed, never stored in plain text. We share aggregated, anonymised data with game studios for performance reporting—never your name or wallet number. Marketing messages require opt-in consent; you can withdraw that consent at
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any time through account settings. We retain your account data while your account remains active and for the minimum period required by Bangladesh financial regulations after closure. If local law requires us to delete or transfer your data, contact our support team with proof of identity
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and we'll action it within the legal timeframe. Cookies track your session, language preference and device type so you don't re-enter credentials on every visit; you can disable non-essential cookies in your browser without losing core lobby access. Access to our platform depends on your local
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law and the eligible regions where we operate—we do not guarantee availability in all areas.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.